Sales, Shipping, & Refund Information

Sales

Our items may be purchased at the office or online.  All sales are taxable except for food items (sold in store only) and gift certificates.

Merchandise

Many of our items come from heart-centered vendors.  While we have very little handmade items, we do sell them.  You may may notice they have slight irregularities with size, shape, and color as they have been hand-crafted.  The sizes listed are approximate.

Shipping & Handling

We currently ship all items through USPS throughout the continental US.  At this time there is a flat rate of $10 per package (box) weighing up to 70 lbs. Delivery will be within 1 – 5 business days.  Any gift certificates will be mailed via envelop.  If you are purchasing gift certificates only they will be sent via envelop at $1.00.

Ordering

Orders may be placed online through www.reikipagdoda.com/shop.  There is no required minimum order.

Terms

Online

Items purchased online are currently processed through Pay Pal.  We accept Discover, Visa, and MasterCard, for payment at no additional charge to you. Pay Pal is a reputable source with secure and encrypted software for protection.

Instore

We accept Cash, Personal Check, Visa, MasterCard, Discover, and American Express. If you pay by personal check and the check is returned, there will be a $35 fee.

Returns

Please contact us as soon as possible by calling 440-549-0081 or emailing nikki@reikipagoda.com regarding returns.  We inspect each product before it is shipped. Please carefully inspect the order and report any discrepancy within 24 hours of receipt. We will not be responsible for lost or broken items after 24 hrs.

All claims must be made within 5 days of receipt of the order, except for lost or broken items as specified above, either by calling 440-549-0081 or emailing nikki@ReikiPagoda.com.  Any items being returned must be within 15 days of receipt. Please note that the buyer is responsible for the condition of the returned item.  You may bring the item to the office or mail back to Reiki Pagoda.  Reiki Pagoda is not responsible for shipping costs on returns. There will be a $25 restocking fee.

Disclaimer

The content on this website is published to provide information about Reiki Pagoda, its services, and products. Every reasonable effort is made to provide accurate information. Reiki Pagoda, cannot be held responsible for any errors and/or omissions. We warrant and represent the accuracy of this website and we reserve the right to make changes to it at any time without notice. Unless otherwise provided, Reiki Pagoda accepts no responsibility or liability for any losses or damages of any kind arising out of any information contained on the website. Neither seller nor manufacturer of any products sold by Reiki Pagoda, shall be liable for any injury, loss, or damage caused by or arising out the use or inability to use any of these products.

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